FAQs – Everything You Need to Know

Welcome to Label Kashmir help desk — where style meets clarity. Whether you're curious about sizing, shipping, or returns, we’ve answered your most common questions below so you can shop with confidence and ease.

Simply browse our website, add your favorite products to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and complete payment.
We accept all major credit/debit cards, UPI, Net Banking, and popular wallets like Paytm, Google Pay, and PhonePe.
Orders can only be modified or canceled within 2 hours of placing them. Please contact us immediately at labelkashmir@gmail.com if you need assistance.
Orders are typically processed within 2–4 business days, and delivery times vary depending on your location. Domestic orders usually arrive within 5–7 business days.
Exchanges are allowed only if the product is damaged or incorrect. We do not offer exchanges for reasons like taste or preference.
Email us at LabelKashmir@gmail.com with your order number, reason for return/exchange, and any images if applicable. Our support team will guide you through the next steps.
Absolutely! All our products are naturally sourced, lab-tested, and ethically obtained directly from farms and producers in Kashmir.
Saffron – 2 years Shilajit – 3 years Honey – 2 years Dry Fruits – 6–12 months (when stored in a cool, dry place)
Yes, our Shilajit is purified, tested, and packed in hygienic conditions. It’s free from heavy metals and other harmful impurities.
You can email us at labelkashmir@gmail.com or use the contact form on our Contact Us page. We usually respond within 24 hours.
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